Support Services
o-a-sys are leading software partners, with our hard work and dedication being recognised by software vendors and the local community. o-a-sys has been awarded with the Pegasus Centre of Excellence accreditation, a status only awarded to a selection of software partners and is reviewed on an annual basis to ensure high standards are maintained. The team were also finalists in 2017's Ashford Best Business Awards for Customer Service.
We have extensive knowledge of our software products including over 50 years of Pegasus experience between the team.
We pride ourselves on the personal service we provide to our customers and achieve an excellent satisfaction rating within our customer base.
We have extensive knowledge of our software products including over 50 years of Pegasus experience between the team.
We pride ourselves on the personal service we provide to our customers and achieve an excellent satisfaction rating within our customer base.
o-a-sys provides a comprehensive software support service which can be tailored to meet your exact requirements:
Our dedicated team will ensure your support issues are dealt with as quickly as possible from a central point of contact
- Helpdesk support from fully accredited support consultants
- Logging of support issues by phone or email
- Unlimited* calls and emails to our helpdesk
- Priority support for customers with a current support agreement
- Direct access to our experienced consultants and developers
- Remote Access Support - the ability to log on to your system for faster diagnosis of issues
Our dedicated team will ensure your support issues are dealt with as quickly as possible from a central point of contact
